Legal & Policies
Terms & Conditions
Welcome to Imperium Jewel House (IJH). These Terms & Conditions govern your access to and use of the Imperium Jewel House website and your purchase of products through our website.
By accessing our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
1. About Injury
Imperium Jewel House shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the improper wear, misuse, allergic reactions, accidental physical injury, or unauthorized alterations of jewellery pieces. Customers are advised to exercise appropriate discretion when wearing fine jewellery during strenuous activities, around heavy machinery, or near abrasive substances.
2. Majority
By accessing this website or placing an order, you represent and warrant that you are of the legal age of majority in your jurisdiction of residence and are legally capable of entering into a binding contract under applicable law. If you are placing an order on behalf of another individual or entity, you confirm that you have the lawful authority to do so.
3. Correction
We make every reasonable effort to ensure that product descriptions, photographs, measurements, specifications, metal details, diamond information, and prices displayed on our website are accurate. In the event of an obvious pricing, typographical, or listing error, Imperium Jewel House reserves the right to contact the customer and correct the error or cancel the affected order, subject to applicable law.
4. Website Use & Restrictions
You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to our accounts, databases, or systems, nor copy, reproduce, modify, or commercially exploit our website content without prior written permission from IJH.
5. Lab-Grown Diamonds & Certification
IJH primarily offers jewellery featuring authentic CVD lab-grown diamonds. Lab-grown diamonds are real diamonds produced through advanced laboratory technology and possess the identical physical, chemical, and optical characteristics of mined diamonds. Diamond certificates will be provided where stated on the relevant product page.
6. Made-to-Order Jewellery Terms
All IJH jewellery is bespoke and made to order specifically for the customer once an order is placed. Because production begins specifically for your item, custom-made jewellery cannot ordinarily be cancelled, returned, or exchanged due to change of mind or personal preference.
7. Payments & Fraud Prevention
Payments may be processed through authorized third-party payment gateways. IJH does not retain full card or banking credentials. We reserve the right to verify transactions and hold orders where fraudulent or unauthorized activity is suspected.
By using our website or placing an order with Imperium Jewel House, you acknowledge that you have read and agree to these Terms & Conditions.

